How to Buy

Online Ordering

Simply select & add which products you would like to purchase to the shopping cart and submit your final order via our website.

 

Ordering Via Email

Send us an email at ([email protected]) including your company name if you have a registered trade account with us, a phone number if we need to contact you & a list of items or a detailed drawing of the items you would like to order and our team will respond within 24 hours.

 

Phone Order
Give us a call on (03) 9303 9008 during our trading hours and our experienced staff will assist with your order requirements.

 

Interstate Purchases/Quotes

To purchase a product outside of Victoria, an order must be made via online, orders/quotes for a customer outside of Victoria cannot be taken over the phone.

All purchases/quotes to interstate customers can only be stocked items, anything that is not a stocked item & ordered online will be cancelled & either Credit Card Details or a BSB & Account Number will be requested for to make a refund if paid for.

 

Quotes

To receive a quote send us an email at ([email protected]) including your company name if you have a registered trade account with us, a phone number if we need to contact you & a list of items or a detailed drawing that you would like a quote on and our team will get back to you within 24 hours.

 

Custom Glass

Send us an email at ([email protected]) including your company name if you have a registered trade account with us, a phone number if we need to contact you, a detailed drawing of the piece(s) of glass, and the type of glass and our team will get back to you within 24 hours.

Please note that any custom glass will only be ordered once it is paid for in full.

 

Registering Online

When you register a trade account with us you will automatically receive a membership status which is monitored based on your monthly spend. The more you spend the higher the status.

The higher the status, the greater the discount you receive across our entire range of products. This discount is automatically applied once you login to our site.

If an account is registered not under a trade business the account registration will be rejected & no discount will be applied.

Please note that customer registrations take up to 24 hours to be verified.

 

Paypal

You can send the payment to the company paypal account ([email protected]) and the order will complete in 2 hours only.